FAQs
Why is it important to trim the wicks?
Trimming the wicks is very important. Trimming the wicks will keep the candle burning without any black soot and it will give your candle a longer burn time. Here is what happens when you do not trim the wicks properly. When a wick gets too long it cannot draw wax all the way up to the top of the wick. Therefore, the wick itself will start to burn. Even with DIVINE ESSENCE 100% cotton wicks and petro-soot free Soy Wax, you will see some soot if your wicks start burning themselves.
Why Am I seeing Soot On My Jar?
A small amount of soot is a normal by-product of burning, whether you are cooking on the stove, burning a fire, or a candle. It is not toxic. You can dramatically diminish the amount of soot given off by keeping the wicks trimmed short. In fact, you can diminish it so much that you won’t even see it.
How should I trim the wicks & how often?
The wicks should be trimmed to a 1/4 inch every time before you light your candle. You can use a scissors, nail clipper, or candle wick cutters. Your best option is to use a candle wick cutter called the Candle Quencher.
Will one candle suffice, for an open floor plan?
It seems each open floor plan house has different results. Some get great results with 1 candle some need 2 or 3 candles. Understand it is more difficult to fill open floor plan homes since the scent has to continue to travel and as the scent spreads over large areas it will get less intense. An average room with walls will keep the scent inside, and of course create a more intense strong scent.
How can I get the most burn time out of divine essence Soy Candles?
In order to get the maximum burn time our candles offer, you need to be diligent in maintaining the wicks at 1/4 inch. Also, when burning the candle you have to burn it long enough to allow the melt pool to extend all the way out to the outer edge of the candle so you utilize all the wax.
Can I use a Candle Warmer With Your Candles?
Yes you can!
How do I know If my candle is Soy?
The majority of candles today are made with paraffin wax, a petroleum by-product or a combination of both. We use 100% soy wax, no fillers or partial blends of other waxes! The label on the bottom of the candle should say 100% Soy Wax. If it does not say that it is most likely a paraffin candle. But, keep in mind the candle industry is not regulated by the government so there are candle companies who will claim it’s 100% soy wax and it is really not. You must trust your source. A great way to tell is by its outward appearance. Soy wax tends to look creamy and soft, sometimes with subtle white discolorations and unique natural markings on the surface of the candle. Paraffin wax has a transparent texture, sometimes with dark discolorations and bubbles or craters on the top.